Service scope
CleanOut supports common non-hazardous rubbish removal, bulky item pickup, moving cleanouts and light garden waste. Hazardous waste is not accepted at this stage.
Effective 2026
Terms of Service
These terms describe how customers use CleanOut to request quotes, book rubbish removal and manage related services.
Quotes and bookings
Quotes may consider service type, volume, address, distance, photos and time windows. Some quotes may be reviewed before confirmation.
Payment and cancellation
Bookings may use online payment authorisation. Cancellation, refunds and final capture depend on order status and provider scheduling.
Customer responsibilities
Customers should provide accurate item details, safe access information, photos where requested and avoid including prohibited or hazardous materials.
Disposal records
For eligible jobs, receipts, photos and disposal details may be used to produce disposal records or compliance reports.