Questions before you book a cleanout?

We focus on common non-hazardous rubbish: household clutter, bulky furniture, moving-day leftovers, light garden waste and general cleanout loads.

Not yet. We do not accept asbestos, chemicals, paint, fuel, medical waste, bulk batteries or contaminated loads at this stage.

Service coverage is based on suburb or postcode and provider availability. Start a quote to check pickup options in your area.

Photos help estimate volume and item type more accurately. You can upload 1-5 photos and still adjust the details before submitting.

The platform considers service type, estimated volume, location, distance and selected time windows. Some quotes may be reviewed by an operator before being sent.

You can provide multiple preferred pickup windows. The platform uses 2-hour blocks to make provider matching easier.

You can browse services as a visitor, but quote submission and booking require login or registration so we can manage your order securely.

The planned flow uses online payment with authorisation first. Final capture happens after the service is completed and reviewed.

Cancellation rules depend on order status. The product flow currently treats booking fees as non-refundable once a provider is scheduled.

For eligible jobs, receipts, photos and disposal details can be checked and used to generate a branded disposal report.

CleanOut matches the job with a verified local provider based on service area, service type, availability and routing.

Yes. Providers can apply with basic business details, service areas, service types, pricing references and compliance information.