Information we collect
We may collect account details, contact information, service addresses, item descriptions, uploaded photos, booking preferences, payment references and support messages.
Effective 2026
Privacy Policy
This policy explains how CleanOut collects, uses and protects information when you request rubbish removal, manage bookings or contact support.
How we use information
We use information to provide quotes, match providers, schedule pickups, process payments, support customers, generate disposal records and improve service quality.
Provider and service sharing
Relevant job details may be shared with verified providers, payment processors and operational tools only where needed to deliver the service.
Security and retention
We use reasonable safeguards for customer data and retain operational records where needed for compliance, audit, payment and dispute handling.
Your choices
You may contact us to update account information, ask questions about data handling or request support with privacy-related concerns.